What are estimated and minimum bills?

If we are unable to obtain a meter reading, City Code dictates that we average the four previous reading and send you an estimated bill. If you receive an estimated bill, you have 10 days to contact this office to schedule an actual reading.

A minimum bill is a minimum set amount that we charge our customers each quarter based upon the size of your meter. Minimum billing amounts by meter size are listed on the back of your water bill. You are billed the minimum amount plus the actual usage over the minimum.

Show All Answers

1. If I have a leak on the service line feeding my building, what do I do?
2. Who's responsible for the safe keeping and maintenance of the water meter?
3. How does the City read my water meter?
4. Is there a charge for the water meter?
5. If I have a question about my water bill, who do I call?
6. If I am experiencing a problem with water in my building (rusty water, low pressure, no water, etc.), who do I call?
7. If I'm selling my house, do I need a closing reading?
8. If I'm buying a house in the City, what should I do? Do I need a closing reading?
9. What does the City do if they can't get a reading at my building?
10. What are estimated and minimum bills?
11. Where or how do I make payment for my water bill? What form of payment do they take?