This innovative program not only helps residents in the City with heating emergencies during the winter but also makes negligent landlords more accountable for their properties.
Here's how it works: Tenants should always attempt to contact their landlord to notify them of a problem. If they get no response from their landlord contact the Codes Compliance office through the Heat Hotline Phone Number: 569-7495.
Upon receipt of a call on the Heat Hotline, Codes Compliance officers investigate and notify the property owner if a heating emergency exists. If the landlord does not address the problem within a set amount of time, the City calls a contracted vendor to make the repairs, and sends the bill to the landlord.