Water Department

Mission Statement

To deliver the highest quality, most reliable supply of drinking water with superior customer service at the lowest responsible rate.

Vision Statement

The City of Newburgh Water Department is a model public agency that maintains customer
trust through responsibility, dedication to our customers, environmental stewardship and leadership.




Attract and retain a highly skilled, licensed professional workforce to deliver the highest quality water possible along with professional customer service.


Practice ethical standards and integrity in all of our communications and actions.


Conduct business through open and transparent governance, communication, and conduct.

Robust Standards

Ensure assets, resources, and finances are maintained and sustainable through cost effective practices.


Emphasize internal and external collaboration in addressing issues and attaining objectives.

Health and Safety

Ensure public health and safety by conducting operations in accordance with statutory and regulatory requirements.



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