To deliver the highest quality, most reliable supply of drinking water with superior customer service at the lowest responsible rate.
Vision Statement
The City of Newburgh Water Department is a model public agency that maintains customer trust through responsibility, dedication to our customers, environmental stewardship and leadership.
Values
Professionalism
Attract and retain a highly skilled, licensed professional workforce to deliver the highest quality water possible along with professional customer service.
Ethics
Practice ethical standards and integrity in all of our communications and actions.
Respect
Conduct business through open and transparent governance, communication, and conduct.
Robust Standards
Ensure assets, resources, and finances are maintained and sustainable through cost effective practices.
Collaboration
Emphasize internal and external collaboration in addressing issues and attaining objectives.
Health and Safety
Ensure public health and safety by conducting operations in accordance with statutory and regulatory requirements.
